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P. (209) 826-0920 | F. (209) 826-8359


California Water Boards Reminder About California's Drinking Water SystemsFact Sheet Click Here


The Santa Nella County Water District (District) is taking steps to protect public health and slow the rate of transmission of COVID-19, also known as the Coronavirus Disease. 

RECENTLY, some customers have come to the District Administration Office (Office) to do business and they are sick. We have also had some customers bring sick children into the office. We want to continue to provide excellent service to our customers, however, please do not come to the office if you are sick and/or do not bring sick children!

District employees must not be compromised in order to continue to provide safe and reliable drinking water and safe collection and disposal of wastewater to Santa Nella.  Customers and the public should make every effort to not expose District employees to any type of illnesses so that District employees remain healthy and can continue to come to work and ensure that water and sewer services are provided to the community without interruption.

If you are sick and you need to conduct business at the Office, please send a healthy person (someone who is not sick) into the Office to conduct your business.  The following are the Office procedures that are in place right now, until further notice:

1.  The District will remain open during normal working hours however, only one customer will be allowed into the Office at a time.  Due to the small office space, the District is implementing the 6-foot distancing space between individuals.

2.  We will still be accepting cash, check and credit card payments over the counter however, we urge customers to pay water and sewer bills on our website or use the drop box.

3.  If you are sick, we ask that you stay home and make your payment on our website. Or have a family member or friend that is not sick use our drop box. Please do not drop cash.  We recommend check or money orders only.
4.  The door will be locked and customers that need to conduct business need to ensure that they do not bring multiple people into the office. Only the customer doing business will be allowed into the office.
5.  Business will be conducted quickly and efficiently as possible.
6.  Finance/late charges will be suspended for 3 billing cycles. The District will continue to perform regular duties, such as processing payments, billing customers, and ensuring the delivery of safe and reliable drinking water, and safe collection and disposal of wastewater.
7.  Customers will be given a little more time to pay water and sewer bills. District management is currently working on an adjusted schedule. We encourage you to pay your water bill on time, if you can however, we understand that many people are being laid off from jobs. We will make every effort to allow delayed payment arrangements for those that need a little extra time to pay.

We will continue to update our website on a regular basis!

The District takes public health and safety seriously and is committed to providing safe and reliable drinking water to the community of Santa Nella.  These strategies are being put into place to protect employees and customers. 

If you have any questions, please do not hesitate to contact us at (209) 826-0920 or visit for further information.

Providing Safe and Reliable Drinking Water and Safe Disposal of Wastewater to the Community of Santa Nella

Running Water

To Start Service

• Owners must present proof of ownership, such as a Grant Deed or some type of mortgage document, and the Applicant must be named in the document.

• Renters or Tenants must present Rental Agreement or Lease, and Applicant must be named in the document.

• All Applicants must present a valid identification.

• All Applicants must pay a refundable deposit. Deposit amounts vary based on where the service will be provided.

• Residential Homes • $180.00
• Mobile Homes • $150.00

• All Applicants must sign up for services in person. Office hours are Monday through Friday from 8:15am to 3:30pm.

Bill Payment Options

The District offers several ways to pay your water bill.

Online Payments

The online payment portal makes it easy for you to manage your Santa Nella County Water District account.  You can view statements online, see payment and usage history, and make one-time online payments.

By Phone Via Credit Card 

Phone payments can be made via credit card by contacting the District office at (209) 826-0920 Monday through Friday from 8:15 a.m. to 3:30 p.m.  There is no charge for this service.

In Person 

Water bill payments can be made Monday through Friday from 8:15 a.m. to 3:30 p.m. at Santa Nella County Water District's office located at 12931 S Hwy 33, Santa Nella, CA 95322. Payment options include cash, check, Debit, Visa, and MasterCard. There is no charge for credit card transactions.

Drop Box

For payments after hours or on weekends and holidays, a drop-box is conveniently located by the front door at the District office.  Payments received in the drop box will be processed on the next business day.  Please do not leave cash in the drop box.

By Mail

Mail your water bill payment stub, along with your check, in the courtesy reply envelope provided with your bill.  If the envelope is missing, the payment address is: 

Santa Nella County Water District
12931 S Hwy 33, Santa Nella, CA  95322

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Providing Safe and Reliable Drinking Water and Safe Disposal of Wastewater to the Community of Santa Nella

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Copy and Fax Service Available!

It is the desire of the District to provide copy and fax service to the community of Santa Nella for the convenience of customers. Services will be available during normal business hours.

Copies   $0.50 per page
Fax-Send $1.00 per page
Fax-Receive $1.50 per page